Terms & Conditions

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

EduXpress provides online courses, with “we”, “our” and “us” referring to EduXpress and “you” and “your’ ‘ referring to the customer. The following is a set of terms and conditions on which EduXpress supplies an online course:

PARTIES

  • EduXpress is the provider of the courses.
  • “We”, “our” and “us” refer to EduXpress.
  • “You” and “your” refer to the customer.

GENERAL

  • These terms and conditions apply to any purchases made from EduXpress.
  • You are responsible for your online account and will not hold us responsible for any unauthorised access.
  • You must provide us with complete and up-to-date information.

PAYMENTS

  • We reserve the right to suspend your access to the online learning platform if you fail to make payments or your payment information expires.
  • We may change the course price at any time, but this will not affect previous purchases.

ORDER AND DELIVERY OF THE COURSE

  • Any purchase made from EduXpress is an agreement to complete the course under these terms.
  • You are deemed to have accepted the course upon purchase, except in the case of an obvious defect or error in the materials.
  • You are responsible for the purchase and delivery of a certificate of achievement upon successful completion of the course.

SERVICES

  • Course materials are provided by industry experts, and the course tutor is responsible for their quality.
  • You may not share, replicate, copy, modify, adapt, or otherwise disseminate any part of the course materials whose intellectual property rights remain with the training providers.

INTELLECTUAL PROPERTY RIGHTS

  • Intellectual property rights of the course materials are owned by their respective training providers or instructors.
  • You agree not to share access to our courses or login details with any other party.

THIRD PARTY CONTENT

  • EduXpress is not responsible for third-party websites’ content and materials linked on our site.
  • You are responsible for verifying the information you obtain from third-party sites and complying with their terms and conditions.

BUNDLE OFFER

  • Our bundle offer provides a great value to you by giving access to multiple courses for one affordable price.
  • Please note that the courses included in the bundle offer cannot be exchanged for any other course and there is no refund or credit available if you do not wish to complete a course.
  • All courses included in the bundle offer must be completed within a 12-month period. Failure to do so will result in the course becoming unavailable to you, without a refund or credit being given.
  • You will have access to all courses included in the bundle offer as soon as you complete the purchase.
  • Please note that any promotional codes or discounts cannot be applied to the bundle offer.

SUPPORT

  • We are committed to providing you with support throughout your learning journey.
  • If you experience any technical difficulties, please contact our customer support team. We will do our best to resolve any issues in a timely and efficient manner.
  • If you require additional support, we offer tutor support for certain courses. This support is available at an additional cost and can be purchased at the time of course enrollment.
  • Our customer support team is available to answer any questions you may have about our courses, pricing, and other related matters.

DATA PROTECTION

  • We take data protection very seriously and will ensure that your personal information is handled in accordance with the Data Protection Act 2018.
  • We will only use your personal information for the purposes of providing you with our services, and will not share your information with any third parties without your consent.
  • You have the right to access your personal information that we hold, and to request that it be updated or deleted if necessary.
  • We will keep your personal information for as long as is necessary to provide you with our services, and for as long as is required by law.

COMPLAINTS

  • We take all complaints seriously and will do our best to resolve any issues in a timely and efficient manner.
  • If you have a complaint, please contact our customer support team. We will investigate the matter and provide you with a response within 14 days.
  • If you are not satisfied with our response, you may escalate the matter to our senior management team.

GOVERNING LAW

  • These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

CHANGES TO TERMS AND CONDITIONS

  • We reserve the right to make changes to these terms and conditions at any time.
  • Any changes will be notified to you by email or by posting a notice on our website.
  • Your continued use of our services following any changes to these terms and conditions will constitute your acceptance of the changes.

We hope that you find these terms and conditions clear and informative. If you have any questions, please do not hesitate to contact our customer support team. We look forward to helping you achieve your learning goals!