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Phlebotomy and Venipuncture Training
Curriculum
5 Sections
41 Lessons
Lifetime
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Phlebotomy and Venipuncture Training
16
1.1
Module 01: Introduction to Phlebotomy
9 Minutes
1.2
Module 02: Anatomy and Physiology
22 Minutes
1.3
Module 03: Phlebotomy Equipment
1.4
Module 04: Medical Terminology and Documentation
10 Minutes
1.5
Module 05: Preparing for Venipuncture
11 Minutes
1.6
Module 06: Venipuncture Techniques
7 Minutes
1.7
Module 07: Venipuncture Procedure
10 Minutes
1.8
Module 08: Special Considerations in Venipuncture
11 Minutes
1.9
Module 09: Learning Dermal Puncture
1.10
Module 10: Infection Control and Prevention in Phlebotomy
13 Minutes
1.11
Module 11: Quality Assurance and Safety
11 Minutes
1.12
Module 12: Venipuncture for Blood Donation
11 Minutes
1.13
Module 13: Advanced Venipuncture Techniques
14 Minutes
1.14
Module 14: Point-of-Care Testing (POCT) & Rapid Diagnostic Tests (RDTs)
9 Minutes
1.15
Module 15: Haematology and Laboratory Testing
12 Minutes
1.16
Module 16: Glossary and Appendix
12 Minutes
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Communication Skills in Healthcare
11
4.1
Module 2: Verbal Communication
10 Minutes
4.2
Module 1: Introduction to Communication
11 Minutes
4.3
Module 3: Non-Verbal Communication
11 Minutes
4.4
Module 4: Written Communication
10 Minutes
4.5
Module 5: Listening Skills
10 Minutes
4.6
Module 6: Conflict Resolution
10 Minutes
4.7
Module 7: Intercultural Communication
10 Minutes
4.8
Module 8: Persuasive Communication
10 Minutes
4.9
Module 9: Communication in the Workplace
10 Minutes
4.10
Module 10: Communication and Leadership
10 Minutes
4.11
Module 11: Communication and Negotiation
12 Minutes
Medical Receptionist
14
5.1
Module 1: Introduction to the Role of a Medical Receptionist
18 Minutes
5.2
Module 2: Communication Skills in a Medical Environment
20 Minutes
5.3
Module 3: Understanding Medical Terminology
20 Minutes
5.4
Module 4: Scheduling and Appointment Management
22 Minutes
5.5
Module 5: Managing Patient Records
22 Minutes
5.6
Module 6: Medical Office Procedures
22 Minutes
5.7
Module 7: Reception Area Management
22 Minutes
5.8
Module 8: Telephone and Email Etiquette
21 Minutes
5.9
Module 9: Handling Confidential Information
19 Minutes
5.10
Module 10: Medical Billing and Coding Basics
22 Minutes
5.11
Module 11: Managing Emergencies in a Medical Setting
20 Minutes
5.12
Module 12: Professionalism and Ethics in Healthcare
22 Minutes
5.13
Module 13: Healthcare Technology and Software
23 Minutes
5.14
Module 14: Career Development for Medical Receptionists
21 Minutes
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