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Online Phlebotomy Course- Level 3
Curriculum
5 Sections
41 Lessons
Lifetime
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Phlebotomy and Venipuncture Training
16
1.1
Module 01: Introduction to PhlebotomyCopy
9 Minutes
1.2
Module 02: Anatomy and PhysiologyCopy
22 Minutes
1.3
Module 03: Phlebotomy EquipmentCopy
1.4
Module 04: Medical Terminology and DocumentationCopy
10 Minutes
1.5
Module 05: Preparing for VenipunctureCopy
11 Minutes
1.6
Module 06: Venipuncture TechniquesCopy
7 Minutes
1.7
Module 07: Venipuncture ProcedureCopy
10 Minutes
1.8
Module 08: Special Considerations in VenipunctureCopy
11 Minutes
1.9
Module 09: Learning Dermal PunctureCopy
1.10
Module 10: Infection Control and Prevention in PhlebotomyCopy
13 Minutes
1.11
Module 11: Quality Assurance and SafetyCopy
11 Minutes
1.12
Module 12: Venipuncture for Blood DonationCopy
11 Minutes
1.13
Module 13: Advanced Venipuncture TechniquesCopy
14 Minutes
1.14
Module 14: Point-of-Care Testing (POCT) & Rapid Diagnostic Tests (RDTs)Copy
9 Minutes
1.15
Module 15: Haematology and Laboratory TestingCopy
12 Minutes
1.16
Module 16: Glossary and AppendixCopy
12 Minutes
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Communication Skills in Healthcare
11
4.1
Module 2: Verbal CommunicationCopy
10 Minutes
4.2
Module 1: Introduction to CommunicationCopy
11 Minutes
4.3
Module 3: Non-Verbal CommunicationCopy
11 Minutes
4.4
Module 4: Written CommunicationCopy
10 Minutes
4.5
Module 5: Listening SkillsCopy
10 Minutes
4.6
Module 6: Conflict ResolutionCopy
10 Minutes
4.7
Module 7: Intercultural CommunicationCopy
10 Minutes
4.8
Module 8: Persuasive CommunicationCopy
10 Minutes
4.9
Module 9: Communication in the WorkplaceCopy
10 Minutes
4.10
Module 10: Communication and LeadershipCopy
10 Minutes
4.11
Module 11: Communication and NegotiationCopy
12 Minutes
Medical Receptionist
14
5.1
Module 1: Introduction to the Role of a Medical ReceptionistCopy
18 Minutes
5.2
Module 2: Communication Skills in a Medical EnvironmentCopy
20 Minutes
5.3
Module 3: Understanding Medical TerminologyCopy
20 Minutes
5.4
Module 4: Scheduling and Appointment ManagementCopy
22 Minutes
5.5
Module 5: Managing Patient RecordsCopy
22 Minutes
5.6
Module 6: Medical Office ProceduresCopy
22 Minutes
5.7
Module 7: Reception Area ManagementCopy
22 Minutes
5.8
Module 8: Telephone and Email EtiquetteCopy
21 Minutes
5.9
Module 9: Handling Confidential InformationCopy
19 Minutes
5.10
Module 10: Medical Billing and Coding BasicsCopy
22 Minutes
5.11
Module 11: Managing Emergencies in a Medical SettingCopy
20 Minutes
5.12
Module 12: Professionalism and Ethics in HealthcareCopy
22 Minutes
5.13
Module 13: Healthcare Technology and SoftwareCopy
23 Minutes
5.14
Module 14: Career Development for Medical ReceptionistsCopy
21 Minutes
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