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Level 5 Certificate in Cleaning
Curriculum
5 Sections
50 Lessons
Lifetime
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Level 5 Certificate in Cleaning
35
1.1
Module 01: Introduction to the Cleaning Industry
1.2
Module 02: Health and Safety in Cleaning
1.3
Module 03: Cleaning Techniques and Methods
1.4
Module 04: Cleaning Equipment, Products and Clothing
1.5
Module 05: Cleaning Chemicals
1.6
Module 06: Introduction to House Cleaning
1.7
Module 07: Cleaning the Kitchen
1.8
Module 08: Food Kitchen and Commercial Kitchen Cleaning
1.9
Module 09: Washroom Cleaning
1.10
Module 10: Cleaning the Bedroom and Livingroom
1.11
Module 11: Cleaning and Organising a Kid’s Room
1.12
Module 12: Office Cleaning
1.13
Module 13: Cleaning Walls
1.14
Module 14: Cleaning External Surfaces and Areas
1.15
Module 15: Floor Cleaning and Maintenance
1.16
Module 16: Carpet and Upholstery Cleaning
1.17
Module 17: Window and Glass Cleaning
1.18
Module 18: Workplace Cleaning
1.19
Module 19: Cleaning for Different Industries
1.20
Module 20: Infection Control
1.21
Module 21: Dealing with Non-Routine Waste
1.22
Module 22: Reducing Waste and Energy Consumption
1.23
Module 23: Pool Cleaning and Maintenance
1.24
Module 24: Chemical Balance of Water
1.25
Module 25: Water Quality Maintenance
1.26
Module 26: Pool Safety
1.27
Module 27: Customer Service and Communication
1.28
Module 28: Supervision and Management in Cleaning
1.29
Module 29: Cleaning Standards and Procedures
1.30
Module 30: Chemical Safety, Keyholding and Alarm Codes for Cleaners
1.31
Module 31: Starting a Cleaning Business and Planning for it
1.32
Module 32: Running the Business with Quality Service
1.33
Module 33: Marketing, Advertising and Sales
1.34
Module 34: Expansion Management
1.35
Module 35: Business Insurance, Tax and Additional Equipment
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Communication Skills
15
5.1
Module 1: Introduction to Communication
5.2
Module 2: Verbal Communication
5.3
Module 3: Non-Verbal Communication
5.4
Module 4: Written Communication
5.5
Module 5: Listening Skills
5.6
Module 6: Conflict Resolution
5.7
Module 7: Intercultural Communication
5.8
Module 8: Persuasive Communication
5.9
Module 9: Public Speaking
5.10
Module 10: Media Communication
5.11
Module 12: Communication in the Workplace
5.12
Module 11: Crisis Communication & Conflict Resolution
5.13
Module 13: Communication and Technology
5.14
Module 14: Communication and Leadership
5.15
Module 15: Communication and Negotiation
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